Business IT Support

At Aquila we have been designing, installing and supporting business computer networks since 1998.

We are a highly qualified and dedicated team of IT experts with industry certification ranging from A+, MCP and MCSE and academic qualification from Diploma to Honours Degree.

Given the complexity of present day computer systems, keeping them up and running can be a full time job. If your valuable staff have better things to do than to fix their own computer problems Aquila are ready and willing to assist.

Sometimes you will need IT support even if your systems are running perfectly, if your staff require assistance in carrying out an unfamiliar task, an Aquila support visit can be used for training, advice and hand-holding if required.

Aquila cover a range of computer systems and offer a range of IT support options allowing you to obtain corporate grade computer support at a price that suits your budget and at a service level that suits your business needs.

You do not need to be an existing Aquila client to make use of our IT & computer support services. If you have a problem with your computer systems simply call us on 01305 303030 and we will talk you through your options.

This form of 'Pay-as-you-go' support is ideally suited to small businesses that find they have a computer problem every now and then. You simply pay a standard hourly rate whenever you need a computer engineer.

For businesses with 10 to 100 users, a support contract will be beneficial. Companies with these numbers of computers will probably find that rarely a day goes by without some form of computer issue arising. More often than not users will require a configuration change to their computer or application, or simply assistance in carrying out an unfamiliar task.

Clients that invest in Aquila support contracts enjoy a faster response time than non-contract clients, and rest assured that whatever the computer problem they can get it resolved under a fixed price contract.

We are able to tailor your support contract to suit your requirements. Some clients use us to provide a full-time onsite support presence, some of our clients use us to provide on-call support to cover their own IT managers holidays or sickness.

Whatever your specific need, call us on 01305 303030, we will be happy to discuss your options.

All of our support options can include the facility of remote support, whereby we access your computer systems remotely and solve your problems without a site visit.

This means we can lower costs by eliminating travel time, and can often respond more rapidly to your support queries. Our clients often find remote support to be less disruptive to their business than a site visit.